Free Standard Delivery
On qualifying orders
Bulk Discounts
Save more when you buy more
Trade Accounts
Exclusive trade pricing
Expert Support
Specialist advice on hand
Free Standard Delivery
On qualifying orders
Bulk Discounts
Save more when you buy more
Trade Accounts
Exclusive trade pricing
Expert Support
Specialist advice on hand
Help & Advice
Got a question about a product, an order, or your trade account? Here's how to reach us.
Visit a trade counter
Find your nearest GER branch, hours, and contact details.
Trade counters →Your account
Sign in to track orders, view invoices, and manage your trade account.
My account →Common questions
- Where's my order?
- Sign into your account to see live order status and tracking.
- How do I open a trade account?
- Call us on 01708 868 932 or visit any of our trade counters.
- Returns & refunds
- Unused goods can be returned within 14 days. Email us with your order number and we'll arrange collection or a drop-off at your nearest branch.